Solutions, Coaching, Training for broken Systems, Protocols, and Practices
- Call for your 30 minute complimentary practice building session.
Suzanne is a seasoned leader, administrator, dental assistant and experienced front office and systems trainer, practice builder and problem solver.
She successfully helps dentists and their teams move forward, faster. She customizes your success plan to achieve your professional and personal goals.
If your practice is struggling with an emotionally imbalanced environment, You can achieve the reward of increased revenue, new patients, refined front office systems etc.
Results can be emotionally healthier team members, stronger leaders, increased practice productivity, enhanced self-accountability and increased motivation through her coaching and training.
A Few of Our Services:
Outstanding Insurance Claims Recovery
We do the work!
Our accounts recovery department have highly trained team members working diligently on getting your money from the insurance companies.
(Do not wait too long to get on top of your outstanding claims or you could face a timely filing issue and those dollars are lost.)
- Enhanced Leadership Coaching: As a Certified Coach since 2004, my leadership program has assisted countless dentists, upper management, physicians, supervisors in leading others to be their Best Self.
- Training Front Office: There are many tasks the front office is responsible to fulfill. Do you have one or more team members that are not comfortable speaking to patients about case acceptance, calling insurance companies about outstanding claims, calling on unscheduled treatment, overdue recare, unpaid balances etc?
- We get your front office fearlessly calling on unscheduled treatment, overdue hygiene patients, collecting outstanding balances and more.
- We work onsite or remotely.
- Case Acceptance Training: I have the knowledge of the clinical arena that made a difference in my case acceptance numbers as well as my continued study in human behavior and psychology. I spent many years learning the art of closing. In dentistry the purpose is moving a patient forward to oral wellness. I train on case acceptance closing for all positions in the office. I walk the journey with the team member on discovering why their case acceptance numbers are lower then they would like. Then we get to work changing the mindset and the story they have been telling themselves. Together we replace the old narrative with a new powerful truthful narrative. It's a game changer. I have worked with front office, the financial coordinator, hygienists and dentists. Not everyone feels comfortable dialoging with a patient about moving them forward with treatment. I assist them in changing their narrative so they will talk with patients without anxiety or any fears of rejection. We work onsite or remotely.
- Insurance Claims Recovery &Training: I offer one on one insurance training with a team member either remotely or on site.
Nothing changes, if nothing changes
Systems protocols coaching is successful when your team is excited to assist your patients with total oral wellness. Leadership Coaching brings out the courage and determination to work each task with enthusiasm and stay focused on the vision and purpose of the practice. This mindset is excellent for stress management.